Apple Authorized Mac Repair

Core 1 is Oakville’s only Premium Service Provider. Our Apple-certified repairs are performed by Apple Certified Mac Technicians who use genuine Apple parts. And only Apple-certified repairs are backed by Apple.

If your Mac is covered under Apple’s warranty we can repair it free of charge (under the terms of the warranty.)

We also offer warranty work under Best Buy and Future Shop warranty. If you purchased an Apple device at Best Buy or Future Shop with warranty, we are able to service it under the terms of the warranty.

If you bought your Mac less than a year ago and need to have it serviced, simply bring it to us, and our Apple Certified Technicians will perform the necessary service – under warranty terms, of course!

Want to extend Warranty coverage? Ask us about AppleCare+ Protection Plan which extends your warranty to 3 years.

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Mac Service and Repair

Learn about Mac repair options

Core 1 operates on a no-appointment-required basis. Meaning you can bring your Mac in at any time for us to have a look.
Our typical turn-around time on most repairs is 3-5 days.
For out-of-warranty service, Core 1 charges a $99 flat-rate labour charge, meaning there will be no surprise costs to you.
Our technicians will contact you with a diagnosis within the first couple of days, and if any parts are required, we will let you know the pricing and provide you with a timeline for the completion of your repair.
We will always work our hardest to preserve the data on your computer, but we do recommend an external backup. If you don’t have one set up, we have lots of external drive options available, and we are able to work with you to get your Time Machine backup set up.

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Mac Battery Service

If you're experiencing an issue with your battery, we can help. You can bring your Mac by for us to take a look at your battery health any time, no appointment required.
Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.

11-inch/13-inch MacBook Air
Battery Price -$169
Labour - $39

13-inch/15-inch MacBook Pro
Battery Price - $169
Labour - $39

12-inch MacBook
Battery Price - $259
Labour - $99

13-inch/15-inch MacBook Pro with Retina display
Battery Price - $259
Labour - $99

Apple Repair Extension Programs

If you believe your Mac is experiencing any of the listed issues, Core 1 will be happy to help.
Contact us to confirm eligibility.

15-inch MacBook Pro Battery Recall Program Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk.

13-inch MacBook Pro Display Backlight Service Program Apple has determined that a very small percentage of 13-inch MacBook Pro displays may exhibit one or more of the following behaviours: Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen, Display backlight stops working completely.

13-Inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold between June 2017 and June 2018.

13-inch MacBook Pro (non Touch Bar) Battery Replacement Program Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. This is not a safety issue and Apple will replace eligible batteries, free of charge.

Keyboard Service Program for MacBook and MacBook Pro
Apple has determined that a small percentage of the keyboards in certain MacBook and MacBook Pro models may exhibit one or more of the following behaviours: Letters or characters repeat unexpectedly, letters or characters do not appear, key(s) feel "sticky" or do not respond in a consistent manner.

Request Mac Service

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Your serial number will allow us to determine your computer's warranty status as well as specific model information